At Eastern Montana
Community Mental Health Center
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Customer Service Representative — in Glasgow, MT
Eastern Montana Community Mental Health Center is seeking a FULL-TIME customer service Representative. This person would be responsible for answering phones, scheduling appointments, assisting clients with the admissions process, maintaining electronic health records, and maintaining confidentiality. Must have working knowledge of Montana Medicaid, Insurance, and Sliding Fee. Salary: $16.50/hr. – $17.50/hr
EDUCATION, TRAINING, AND EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Must be a minimum of 18 years of age
• High School Diploma or GED preferred
• Must have ability to communicate orally and in writing
• Work is generally performed in an office
• Possess typing and computer skills
• One (1) year of demonstrated work experience in an office setting
• Must complete Credible EHR functionality and overview training within the first month of employment and maintain certification throughout employment
• Must possess Certification to enter SAMS records
• Must possess a valid Montana Operator’s License (If your own personal vehicle is used to transport any client, your vehicle must have insurance that will cover passengers)
• Physical requirements may require lifting up to 35 pounds (greater with assistance), bending, stooping, climbing steps, and prolonged sitting
Click here for complete job description.
Case Manager — in Miles City, MT
Eastern Montana Community Mental Health Center is looking for a full-time Case Manager in Miles City. This person, under general supervision, provides services that impact the well-being of clients with severe and persistent mental illness. These services include housing, treatment adherence, managing financial issues, physical health concerns, daily living activities, socialization, recreation, and interpersonal relationships. The work involves making individual judgments based on well-established guidelines and policies.
SALARY: $36,500 – $44,000 per year (DOE)
EXAMPLES OF PERFORMANCE CRITERIA, AND EXPECTATIONS:
Must be skilled in organizing daily work schedule and time so that each client is given the time that is needed;
● Must be skilled in listening and assisting the client in formulating goals and behaviors that will direct them toward their goals and behaviors;
● Must develop a working knowledge of residential care resources and how they may best address the idiosyncratic needs of specific clients;
● Shall meet all billing requirements set by EMCMHC;
● Shall comply with all state regulations pertaining to record keeping and documentation of services provided;
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EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS:
● Bachelor’s Degree, or equivalent demonstrated work experience in the mental health field;
● Must complete Credible EHR functionality and overview training within the first month of employment and maintain Certification throughout employment; and
● Must possess a valid Montana Operator’s License (If your own personal vehicle is used to transport any client, your vehicle must have insurance that will cover passengers).
Click here for complete job description.
AR Clerk — in Miles City, MT
Eastern Montana Community Mental Health Center is seeking a full-time Accounts Receivable Clerk in Mile City. This person will be responsible for electronic insurance billing and client statements. They will post all cash receipts and may collaborate with satellite offices regarding billing procedures. They gather and complete all necessary paperwork to keep all EMCMHC/SADS clinicians certified with individual insurance companies and single case agreements. They may also provide backup for the CSRs and perform other duties as assigned. SALARY: $41,600 – $47,870 DOE
EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS:
• Graduation from High School or its equivalent supplemented with advanced accounting and computer training; Two (2) year degree in accounting desired; PLUS
• Knowledge of Excel and Word programs and some demonstrated experience with finance preferred;
• Must complete Credible EHR functionality and overview training within the first month of employment and maintain certification throughout employment
• Must complete Credible Billing Certification within two (2) months of employment
Click here for complete job description.
Employment Applications
If you would like to fill out an employment application to join our team, please click the PDF link below to open and print an employment application.
• PDF File of the Employment Application
• PDF File of the Background Disclosure Authorization
For a list of current employment benefits CLICK HERE.
Submit completed application and a resumé: by mail to PO Box 1530 • Miles City, MT 59301 — by FAX: 406-234-0235 or Upload & Email using the form below. Questions? Please contact Brenda Kneeland 406-234-0234.
